![]() Verify if the drive detects within Disk Management (on PC) or Disk Utility (on Mac).Ĥ. You may also try using a different cable.ģ. ![]() Try connecting the drive to another port on the computer (ensure it’s connected to a port directly).Ģ. In your situation, we would suggest the following:ġ. However, we’re hoping to lend a helping hand and offer some assistance that may resolve the issue. We’re certainly sorry you’ve encountered this circumstance. We regret to hear about your experience with the Seagate One Touch Portable Hard Drive. Not available in all countries.Īdditional Information Date First Available ![]() See for applicable terms and privacy policy. Not available in all countries.Ĥ Internet connection and Adobe ID required. Windows 7 or higher, or Mac OS X 10.12 or higher operating system1,2Īvailable SuperSpeed USB 3.2 Gen 1 (USB 3.0) port (required for USB 3.2 Gen 1 transfer speeds)Ģ Compatibility may vary depending on user's hardware configuration and operating system.ġ8-inch (45.72cm) USB 3.2 Gen 1 (USB 3.0) cableĤ-month membership Adobe Creative Cloud Photography plan4ģ See for applicable terms and privacy policy. Includes Seagate Rescue data recovery service Offers customized backup and folder mirroring Works with Windows and Mac without needing to reformat (reformatting needed for use with Time Machine) Portable external hard drive for file backup Learn more about the Seagate STKC4000402 Best Seller Ranking
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